The One Principle To Protect Purchases

My buyer protection protects craft online orders. In many cases I protect against financial loss.Please note the exact scope of services and terms of use on our buyer protection page. Individual cases are only presented here as examples: Missing Service - If you have not received the craft services you have ordered, our buyer protection protects and reimburses your payment. Invalid voucher - You ordered or received a gift voucher. This does not work and was it secured with the buyer protection? Then we'll take care of the problem. Problems with digital products - Digital content such as documents or the like is not being sent or is not valid? We will find a solution to this. Promised. The order does not arrive - Your Package lost on the way, was it handed over to the neighbor or simply parked somewhere without authorization? Do you not receive the ordered services at the place of use? We check whether the delivery fits the service and find a way. Your reimbursement remains off - Have you canceled your order and / or returned it, but the reimbursement has not been made? We process this centrally, even if a partner does not help here. The online shop Partner is insolvent - After your order, our partner filed for bankruptcy, or is no longer available for other reasons? You haven't received the package you ordered or a refund? The reimbursement is in our hands. This buyer protection is not a liability insurance.

My buyer protection secures items if ordered online. In many cases I protect against financial loss: Please note the exact scope of services and terms of use on our buyer protection page. Individual cases are only presented here as examples: Missing Service - If you have not received the items you have ordered, our buyer protection protects and reimburses your payment. Invalid voucher - You ordered or received a gift voucher. This does not work and was it secured with the buyer protection? Then we'll take care of the problem. Problems with digital products - Digital content such as documents or the like is not being sent or is not valid? We will find a solution to this. Promised. The order does not arrive - Your Package lost on the way? Was it handed over to the neighbor or simply parked somewhere without authorization? Do you not receive the ordered services at the place of use? We check whether the delivery fits the service and find a way. Your reimbursement remains off - Have you canceled your order and / or returned it, but the reimbursement has not been made? We process this centrally, even if a partner does not help here. The online shop Partner is insolvent - After your order, our partner filed for bankruptcy, or is no longer available for other reasons? You haven't received the package you ordered or a refund? The reimbursement is in our hands. This buyer protection is not a liability insurance.

My buyer protection secures online ordered advisory related services. In many cases I protect against financial loss.Please note the exact scope of services and terms of use on our buyer protection page. Individual cases are only presented here as examples: Missing Service - If you have not received the consulting or advisory services you have ordered. Our buyer protection protects and reimburses your payment. Invalid voucher - You ordered or received a gift voucher. This does not work and was it secured with the buyer protection? Then we'll take care of the problem. Problems with digital products - Digital content such as documents or the like is not being sent or is not valid? We will find a solution to this if combined with advisory services. Promised. The order does not arrive - Your Package lost on the way, was it handed over to the neighbor or simply parked somewhere without authorization? Do you not receive the delivery as a content of advisory services? We check whether the delivery fits the service and find a way. Your reimbursement remains off - Have you canceled your order and / or returned it, but the reimbursement has not been made? We process this centrally, even if a partner does not help here. The online shop Partner is insolvent - After your order, our partner filed for bankruptcy, or is no longer available for other reasons? You haven't received the package you ordered or a refund? The reimbursement is in our hands. This buyer protection is not a liability insurance.

My external public liability insurance covers our consultation, against personal, property and financial damage. When is public liability insurance important? External Public liability insurance is to be concluded with every order. The insurance period only applies in conjunction with the ordered scope of services and allocation to:one order-numberone customerone locationFurther orders or extended work performance do not include the public liability. What does public liability insurance cover? Personal injury If a Person is killed or injured, the public liability usually secures liability. This should not involve strangers who intervene or want to change craftsmanship and, among other things, technical safety rules have been disregarded by persons who have suffered damage. Details can be found in the contract. Property and financial damage Any cautious service provider or consultant can damage property or injure someone while working. Business liability insurance applies in these cases. Sum insured This package usually includes a flat rate of estimated 2,000,000.00 €, which can be split up with a deductible depending on the claim. Details are contained in the insurance conditions. This package is not a insurance contract with you and not a product of a financial service provider. The insurance certificate will be issued and provided once we have received orders and payments.